Shipping Policy:

J.P. Retail’s standard delivery is free for orders above Rs. 499 and Rs. 50 for orders below Rs. 499. We use a combination of courier partners like Professional, DTDC, Blue Dart, FedEx, and others to deliver products across India. You can track your order once it has been dispatched from our warehouse. Delivery time may vary depending on the shipping address, location, and availability of the product(s). All deliveries are processed within 24 hours (except public holidays) from the time of placing your order.

We are committed to ensuring that your order reaches you as soon as possible and in perfect condition. The usual time taken is 1-4 business days in metros, 4-7 business days for the rest of India. However, sometimes due to unforeseen reasons like public holidays, extreme weather conditions like floods, earthquakes, Tsunamis, Political disruptions, etc., there can be unexpected delays in deliveries too. An email, SMS, and Whatsapp notification will be sent with a link.

For prepaid orders, if our courier partners are unable to deliver the product and send it back to us, we will initiate a refund as  Money to your Bank account which will reflect 2 - 4 Business days of initiation.